We stand behind the quality of our products and aim to provide a stress-free return process should you not be fully satisfied.
Eligibility Window: Returns are accepted within 7 days of receiving your item.
Condition of Returned Items: Products must be unused, undamaged, and in their original packaging, including all labels, accessories, or inserts.
Return Request Process: To initiate a return, email [email protected] with your order details and the reason for the return. A representative will guide you through the next steps.
Return Pickup: If eligible, a return pickup will be scheduled. Ensure the item is securely packed.
Refund Process:
Refunds are issued only in cash after the returned item is inspected and approved.
Refunds will either be provided at the time of pickup or within 2–5 days via in-person delivery or arranged collection.
Non-Returnable Items:
Products marked as final sale or non-returnable.
Items that have been used, damaged after delivery, or altered in any way.
Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We will resolve the issue promptly at no extra cost.
Customer Support: For help or further information, reach out to [email protected] — we’re here to assist you.