Welcome to Quinlens! By accessing and using our services, you agree to the following Terms and Conditions. Please read them carefully before placing an order or engaging with our platform.
1. Orders
When you place an order with us, you agree to provide accurate and complete information including your name, contact number, and delivery address. All orders are subject to availability and acceptance.
2. Payment Method
We accept Cash on Delivery (COD) only. Payment must be made in full upon delivery of your order. We do not accept online payments, credit/debit cards, or any digital transactions.
3. Shipping
We aim to process and ship orders within a reasonable number of business days after confirmation. Delivery timelines may vary based on your location. For detailed information, refer to our Shipping Policy.
4. Returns and Refunds
Returns are accepted within a specified number of days from the delivery date, provided the item is unused and in its original condition. Refunds are processed only in cash, and only after the returned item has been inspected. For more information, please see our Returns & Refunds Policy.
5. Product Availability
We strive to keep our stock updated, but we cannot guarantee that all products listed are available at the time of your order. In case an item is unavailable, we will notify you and may offer a substitution or cancellation.
6. Use of Content
All product descriptions, images, and materials provided on our website or in our communications are the intellectual property of Quinlens and are intended for personal use only. Unauthorized reproduction or use is prohibited.
7. Liability
Quinlens is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the value of the order placed.
8. Communication
By placing an order, you agree to receive necessary communications related to your order or delivery. You may opt out of promotional messages by contacting [email protected] with the subject line “Unsubscribe.”
9. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Continued use of our services constitutes your acceptance of any such changes.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at [email protected].